Microsoft's Personalized Menus was an interesting idea — hide the commands you don't use often to create a more streamlined interface. Unfortunately all it did was annoy users as they couldn't find the menu entry they wanted. To turn them off if you're using the Classic Start menu:
- Right-click on the Start button and click on Properties
- Click Customize
- Scroll to the bottom of the Advanced Start menu options box and untick Use Personalized Menus and click OK
- Right-click on a toolbar and choose Customize
- Click the Options tab
- Check Always show full menus
- Click the Close button
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