Microsoft's Personalized Menus was an interesting idea — hide the commands you don't use often to create a more streamlined interface. Unfortunately all it did was annoy users as they couldn't find the menu entry they wanted. To turn them off if you're using the Classic Start menu:
  1. Right-click on the Start button and click on Properties
  2. Click Customize
  3. Scroll to the bottom of the Advanced Start menu options box and untick Use Personalized Menus and click OK
You can also get rid of the evil things in Office 2003:
  1. Right-click on a toolbar and choose Customize
  2. Click the Options tab
  3. Check Always show full menus
  4. Click the Close button

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